Ricochet360
Power dialer, CRM and marketing automation for speed-to-lead
- Best for
- High-volume teams where first-to-call wins
- Pricing
- From $35/user/month
- Free tier
- No
- Last checked
- September 2026
Our verdict
The cheapest published per-seat path to true one-second speed-to-lead, with dialer, CRM and drip cadences in one login instead of three subscriptions.
What it does
Ricochet360 is a cloud dialer, CRM and marketing-automation system built for speed-to-lead: a new lead is dialed within about a second, dropped into a multi-step cadence of calls, texts and emails, and scored and assigned automatically. It serves insurance, mortgage and solar sales floors as much as real estate, and the automation is rules-based — there is no AI voice agent that talks to leads for you.
Key features
- ✓Auto-dials new leads within about one second
- ✓Automated call, SMS and email cadences
- ✓Built-in CRM with lead scoring and assignment
- ✓Per-user plans from 500 to unlimited minutes; spam-flag monitoring add-on
How agents use Ricochet360
- 1Route every new internet lead to the next available agent's phone within a second of it arriving
- 2Put unanswered leads on an automatic multi-touch call, text and email cadence until they pick up
- 3Run a team of ISAs from one dashboard with lead scoring, assignment rules and call reporting
- 4Keep outbound numbers from being flagged as spam with the rotation and monitoring add-on
Pricing, explained
Ricochet360 publishes five per-user plans, billed monthly or annually: Shuttle $35/user/month with 500 minutes ($20/seat annual), Cruiser $45 with 1,000 minutes ($35 annual), Booster $102 with 1,500 minutes ($85 annual), Explorer $150 with 2,000 minutes and integrations ($125 annual), and Galaxy $198 with unlimited minutes ($165 annual). Add-ons are metered: local phone lines $3 each, toll-free $5, SMS $0.02 per message, overage $0.05 per minute on every plan except Galaxy, and 'Spam Guru Pro' number monitoring from $2 per number per month. There is no free plan; the site offers a demo.
- Free trial
- Not listed
- Team size
- Teams & call floors
- Setup effort
- Medium
Watch out for
The 'AI' is automation and scoring, not a voice agent — a human still has to be on the phone. Integrations only unlock on the Explorer plan ($150/user) and up, and minutes are metered with $0.05/minute overage.
Not for: Solo agents who want an assistant to make the calls for them, or anyone needing CRM integrations on the entry plans.
Bottom line
A strong dialer-first choice for teams that win on speed and have humans ready to pick up. If you want the software itself to hold the conversation, it is the wrong category.
Head-to-head comparisons
Ricochet360 alternatives
Retell AI
Build human-quality AI voice agents for inbound and outbound calls
Roof AI
Website chatbot that qualifies and routes leads
Structurely
AI texting and calling assistant that qualifies leads 24/7
EliseAI
AI leasing assistant for multifamily and property management
Ricochet360 FAQ
How much does Ricochet360 cost?+
Plans run from $35 per user per month (500 dialer minutes) to $198 per user per month for unlimited minutes; annual billing drops the entry plan to $20 per seat. Phone lines, SMS and overage minutes are billed on top.
Does Ricochet360 have an AI agent that makes calls?+
No. Its automation queues calls, sends texts and emails and scores leads, but a human agent is on every live call. For an AI that talks to leads, see Structurely or Retell AI.
Which plans include CRM integrations?+
The pricing page lists integrations from the Explorer plan ($150/user/month) upward; the lower plans rely on the built-in CRM.
How we reviewed this. Summarized from Ricochet360's public product and pricing pages, last checked September 2026. We haven't run a paid hands-on trial of every tool — see our methodology. Always verify current pricing on the vendor site.